Job Details

Benefits:

401(k) matching

We are seeking a polished, friendly, and highly motivated Receptionist / Phone Sales & Customer Service Specialist to join our team in Wildwood, near The Villages, Florida.

This is an excellent opportunity for someone with strong receptionist, phone handling, sales, and customer service experience who enjoys helping people, creating a great first impression, and converting inquiries into booked appointments.

Key Responsibilities

Answer incoming phone calls, texts, and patient inquiries in a warm, professional manner

Schedule appointments accurately and efficiently

Provide outstanding customer service to new and existing patients

Explain services, pricing, and general information clearly and confidently

Convert incoming inquiries into booked appointments

Follow up with missed calls, leads, and interested patients in a timely manner

Assist with front desk and receptionist duties, including scheduling, confirmations, intake, and message handling

Maintain accurate records of calls, appointments, and follow-up communication

Represent the business with professionalism, positivity, and courtesy at all times

Qualifications

Previous experience as a receptionist, front desk coordinator, customer service representative, or sales coordinator

Strong phone communication and customer service skills

Strong sales ability, especially converting inquiries into appointments

Excellent spoken English with clear pronunciation, strong fluency, and a professional phone presence

Organized, detail-oriented, dependable, and able to multitask

Professional, punctual, and reliable

Comfortable working in a fast-paced onsite environment

Preferred Qualifications

Experience in urgent care, medical office, healthcare, dental office, med spa, or aesthetics

Experience with scheduling, patient communication, and lead follow-up

Familiarity with phone systems, scheduling software, or CRM systems

Candidates with a strong academic background are preferred

Ideal Candidate

Warm, personable, and professional

Strong closer on the phone

Confident, persuasive, and service-oriented

Highly organized and responsive

Able to build trust quickly with patients and callers

Motivated to help grow the practice through excellent service and strong follow-up

How to Apply

Please apply with your resume and a brief introduction describing your experience in receptionist duties, phone handling, customer service, and sales.

Here is a shorter version for a quick LinkedIn post:

Now Hiring: Receptionist / Phone Sales & Customer Service Specialist Onsite – Wildwood, Florida / Near The Villages

We are looking for a professional, friendly, and motivated team member with strong receptionist, phone handling, sales, and customer service experience.

Responsibilities include:

Answering incoming calls, texts, and patient inquiries

Scheduling appointments

Providing excellent customer service

Explaining services and pricing clearly

Converting inquiries into booked appointments

Following up with leads and missed calls

Supporting front desk and scheduling operations

Requirements:

Strong receptionist and phone handling experience

Strong sales and customer service skills

Excellent spoken English with clear pronunciation, strong fluency, and a professional phone presence

Organized, dependable, and professional

Must be comfortable working onsite in Wildwood near The Villages, Florida

Preferred:

Urgent care, medical office, healthcare, dental, or med spa experience

Experience with scheduling and patient communication

Please apply with your resume and relevant experience.