Follows established policies, procedures, guidelines, medical protocols, safety protocols, and infection control standards. Completes patient care reports, billing reports, and other required documentation per established guidelines. Performs assessments based on training and medical protocols to determine and apply treatment and transport methods. Drives ambulance safely and defensively, obeying traffic rules and regulations. Assists higher-trained personnel in providing effective care. Provides exceptional customer service to patients, families, bystanders, and other response agency personnel. Supports community service and relationship functions as requested by leadership. Maintains ambulance and medical equipment in a state of readiness. Communicates effectively with dispatchers, medical personnel, and other emergency responders. Participates in ongoing training and professional development activities. Adheres to confidentiality and privacy regulations regarding patient information...EMT, Medical Equipment, Healthcare, Patient