Allied Universal - - Responsibilities: Provide customer service to patients, visitors, and staff by carrying out security-related procedures, location-specific policies, and/or appropriate emergency response activities within a healthcare location.; Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observations and reporting concerns to site leadership as needed.; Conduct regular and random patrols throughout the location, including interior areas, entrances, parking areas, and perimeter grounds, helping to deter unauthorized activity and/or unusual behavior.; Monitor access points and visitor activity, helping to verify authorized entry, provide directions, and/or address policy questions with professionalism and respect.; Support healthcare operations by assisting with de-escalation, observing for environmental hazards or policy violations, and communicating clearly with staff, visitors, and emergency responders when appropriate.