AdventHealth - 1219 S Pine Ave - Responsibilities: Greet and direct patients in a friendly, welcoming, and timely manner; Answer the telephone and handle calls in a timely and friendly manner, including documentation; Schedule and confirm patient appointments prior to the appointment date to minimize no-show rate; Obtain and distribute medical records and patient information to support patient care; Collect copays, deposits, deductibles, and self-pay payments at the time of service and establish payment plans as required