AdventHealth - 1500 Southwest 1st Avenue - Responsibilities: Greets and directs patients in a friendly, welcoming, and timely manner; Answers the telephone and handles calls in a timely and friendly manner; Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate; Obtains insurance authorizations and verifies coverage prior to the patient's appointments; Collects copays, deposits, deductibles, coinsurance, and self-pay payments at the time of service per department policy