Job Details

Description

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property'svision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

Responsibilities

• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
• Handle guest check-ins, check-outs, and payment processing with accuracy.
• Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
• Take reservations in person, via email, or over the phone, including group bookings.
• Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.

Qualifications

• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Experience in food service or hospitality is preferred but not required-we welcome applicants at all experience levels.
• Proven customer service experience with a strong guest-focused mentality
• Availability to work flexible schedules, including weekends and holidays.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint