Job Details

Director Of Residential Services

The Director of Residential Services provides oversight for The Florida Sheriff Youth Ranches programs and services at each of the three residential programs in Florida. The Director of Residential Services is responsible for residential programs and services and provides coaching to program staff in development, administration, and coordination of programs. The Director of Residential Services is directly responsible to the Vice President Program. This position is exempt from overtime pay.

Essential duties and responsibilities include:

• Providing oversight and consultation for the administration and supervision of residential programs, services, and facilities.
• Recruiting, selecting, orienting, training, and supervising Program Directors, Campus Life Director, and Clinical Director; appraising performance, disciplining, addressing complaints, and resolving problems.
• Providing risk management training for all new employees at all residential programs. Managing, participating, and instructing on various topics required by the FSYR and its contractual and monitoring agencies. Providing additional training for staff when needed.
• Assisting the Vice President Program and program staff to ensure that all licensing, accreditation, contracts, rate agreements, Medicaid applications, and other standards for programs and services are met.
• Facilitating relationships between programs and services and with the Main.
• In conjunction with the Vice President Program, assisting program staff in the development of any new programs/services or to make any major changes or modifications to existing programs/services.
• In conjunction with program staff maintaining relationships with District/Regional DCF, DJJ, Medicaid or other agencies.
• Coordinating with the Quality Improvement Director in developing policies, procedures, directives, manuals, and training programs.
• Providing oversight and coaching towards budget, expenditures, and revenue generating activities to ensure that resources are maximized and that all programs are fiscally accountable.
• Ensuring that responsible employees are monitoring all required clinical and non-clinical documentation and case records to ensure timely and up-to-date completion.
• Enthusiastically supporting and working with Donor Relations staff of the agency to ensure that donors, Sheriffs, volunteers, and other stakeholders are cared for and serviced in a timely and high-quality fashion, and making visitors feel welcome and comfortable.
• Troubleshooting problem areas and carrying out any special projects which may be assigned by the Executive Vice President.

Education and experience requirements include a Master's degree in the human services field from an accredited college or university and a minimum of seven years' experience in a social service setting with at least five years in an administrative or supervisory capacity. Experience in administering multi-service, multi-site agencies with a residential component will be given preference.

Required knowledge, skills, and abilities include:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and complex governmental regulations.
• Ability to write reports, proposals, policy, business correspondence, and procedure manuals.
• General orientation to and basic understanding of the use of computers and other technology in the human service field.
• Ability to travel as needed in relation to the duties of the position.
• Ability to train all levels of staff in policy, procedures, and techniques related to their duties and responsibilities.
• Creative and entrepreneurial approach to human services while maintaining a deep respect and appreciation for roots, saga, and agency history.
• Ability to positively represent the agency in a variety of settings.
• Ability to write legibly and document necessary information accurately.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
• Well organized, attentive to details, and task oriented.

Job Type: Full-time Pay: $72,000 Annually

Benefits: 401(k) Plan with up to 4% company match Annual Leave and Sick Leave Holidays Company Paid Long Term Disability Company Paid Life Insurance Medical, Dental, and Vision Insurance Employee Assistance Program Health Savings Account, Supplemental Life Insurance, Short Term Disability, and Aflac Products Available

We are an equal opportunity employer and a drug free workplace. Background Screening Requirement Employment in this position is contingent upon successful completion of a Level 2 background screening through the Florida Department of Law Enforcement (FDLE) Care Provider Background Screening Clearinghouse, as required by Florida law. Pursuant to House Bill 531 (2025), applicants are encouraged to review the Care Provider Background Screening Clearinghouse Education and Awareness information available at: