Job Details

Camping World is excited to expand our team and is currently looking for a dynamic and motivated Customer Experience Associate! If you are passionate about delivering exceptional service and want to be an essential part of creating a memorable experience for our customers, we want to hear from you!

Your Role and Responsibilities:

• Be the friendly first point of contact for customers.

• Welcome and greet customers with a positive attitude.

• Set the tone for an outstanding customer experience from the moment they arrive.

• Manage VIP appointments and guide customers to the appropriate team members.

• Handle front desk operations including answering and directing incoming phone calls.

• Track sales calls using our CRM system.

• Demonstrate a strong work ethic and commitment to success on a daily basis.

• Respond to inquiries and assist customers with questions at the reception desk.

• Willingly take on additional duties that may arise as necessary.

Qualifications We're Looking For:

• High school diploma or equivalent.

• Experience in a customer service-oriented environment is a plus.

• Exceptional interpersonal and communication skills.

• A proactive mindset with leadership qualities to confidently manage situations.

• Strong sense of responsibility and reliability, with a team-oriented attitude.

• Excellent organizational skills with the ability to multitask effectively.

• Capability to cater to a diverse clientele with care and attention.

• Proficient in computer skills, including MS Office.

• Ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices.

Compensation and Benefits:

Hourly wage: $14.00-$16.82. In addition to competitive pay, we offer Paid Time Off, 401(k) plans, an Employee Assistance Program, Good Sam Roadside Assistance, and various discounts. Eligible employees can also enjoy paid parental leave, Tuition Reimbursement, and valuable on-the-job training. Comprehensive benefit packages including medical, dental, and vision are available for full-time associates, while part-time associates have access to dental and vision coverage.

We pride ourselves on being an equal employment opportunity employer, committed to diversity and inclusion in our workplace. Our policy prohibits discrimination based on any legally protected characteristics.