Job Details

Administrative Assistant

Watercrest Senior Living Group is looking for a result-driven Administrative Assistant to join our Home Office Team! This position will be hybrid and will need to be in office 2-3 times a week/as needed. Office is located in Vero Beach, FL.

A GREAT CAREERstarts with a GREAT COMPANY!

Apply to join our team of servant leaders today!

THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders.

We've achieved GREAT PLACE TO WORK status EIGHT YEARS IN A ROW.

CAREER DEVELOPMENT. We reward our associates' outstanding work and assist with career development to help fulfill their dreams!

Faith Driven and Mission-Centered. Our mission "To Welcome, To Care, To Serve" derives from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire our associates to recognize and celebrate one another's God-given gifts through service.

Benefits & On-Demand Pay available!: This opportunity includes a full benefits package (including medical, dental, and vision insurance, 401(k) with matching, tuition reimbursement, associate referral program, and more. As well as on-demand pay in between paychecks!

SERVANT LEADERSHIP: Watercrest Senior Living Group associates answer a calling to serve seniors and their families every day. They are recognized for their achievements and empowered to share their vast experience with their peers ensuring the quality of our assisted living and memory care services and the well-being of our residents. Our associates champion a culture which nurtures relationships in the interest of acting as trusted advisors. By continuously investing in these servant hearts, Watercrest Senior Living Group develops value-centered leaders who deliver personalized services.

ABOUT THE ORGANIZATION: Our mission "to welcome, to care, to serve" derives from four primary points of view which inspire our associates to recognize and celebrate one another's gifts through service. Our associates answer a calling to serve seniors and their families every day. They are recognized for their achievements and empowered to share their vast experience with their peers ensuring the quality of our assisted living and memory care services and the well-being of our residents.

GENERAL SUMMARY: The Administrative Assistant is our first impression for both guest and incoming callers. Customer service and presentation is of utmost importance. The Administrative Assistant providers high-level administrative support to company executives by coordinating details for leadership meetings, handling information requests and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings.

ESSENTIAL JOB FUNCTIONS:

• Answers central telephone system and directs calls accordingly in a professional manner
• Maintains and distributes contact list company-wide to leadership team members
• Manages the Anniversary and Birthday program company-wide
• Assembles and ships out company binders/training binders/90-dayshifts
• Maintains local storage unit and purging
• Handles companywide onboarding and offboarding requestion
• Creation of email signature blocks and business cards
• Maintains SharePoint
• Formats all policies and forms to company standards
• Coordinates meetings, hotel rooms and meals
• Post open positions within the company
• Responses to recruitment, internship, and volunteer inquires
• Updating leadership team members on company web sites
• Sending associate celebrations to Social Media team
• Audit of CC/ACH accounts and enrollments
• Reviewing AR Collections- status and follow up, managing TSI Collections
• Maintains companywide Auto Insurance and Vehicles
• Completion of credit applications
• Auditing of companywide cellular plans
• Managing community license renewals
• COI requests
• Sunbiz annual registrations
• Verifying community checkbook usage
• Set up of monthly checkbook compilation
• Maintains companywide credit card accounts
• Serves as a Notary
• Contribute to team effort by accomplishing related results as needed

KNOWLEDGE, SKILLS AND ABILITIES:

• High level knowledge of computers and relevant software to include Microsoft Office, Outlook and Adobe
• Able to communicate effectively with all levels of management, team members, residents, family members, guests, vendors, referral sources, and outside contacts
• Ability to handle multiple tasks while maintaining composure and professionalism
• Neat, professional, courteous manner and appearance
• Organizational skills
• Able to make independent decisions
• Posses time management skills with ability to be flexible and switch tasks as needed
• Must be able to communicate in a warm, friendly and caring manner
• Knowledge of customer service principles and practices

EDUCATION REQUIREMENTS:

• High School Diploma or equivalent
• Associates Degree preferred

EXPERIENCE REQUIREMENTS:

• At least two (2) years' experience in an Administrative Assistant role
• Prior experience with receiving directives from several executive team members highly preferred

CORE COMPETENCIES:

• Communication Proficiency
• Time Management
• Technical Capability
• Ability to Multi-Task
• Attention to Detail
• Excellent Organizational Skills

PHYSICAL REQUIREMENTS:

• Able to stand or walk 75% of the day
• Able to concentrate with frequent interruptions
• Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing, and grasping
• Able to talk and hear effectively in order to convey instructions and information to residents and team members
• Occasionally lift/carry up to 50 pounds