Job Details

The Camp Wildwood Support Specialist for the Girl Scouts of West Central Florida plays a vital role in ensuring a positive and smooth experience for all members, volunteers, and visitors to the Girl Scout camp. This position provides a blend of customer service, site maintenance, cleaning, and general operational support to help create a safe, welcoming, and efficient camp environment aligned with the Girl Scout mission and values.

Reports to: Camp Ranger

Key Responsibilities:
Customer Service:

• Serve as a friendly and knowledgeable first point of contact for members, volunteers, and camp visitors.
• Respond promptly and professionally to inquiries via phone, email, or in-person.
• Assist with camper and troop check-ins, provide directions, and answer questions about camp facilities and programs.
• Help resolve customer issues or escalate concerns to the appropriate supervisor when necessary.

• Perform routine maintenance tasks, such as minor repairs, trash removal, and grounds upkeep.
• Ensure restrooms, cabins, lodges, and other shared spaces are cleaned and stocked regularly.
• Report safety hazards or facility issues promptly to camp ranger.

• Assist with setting up and breaking down program areas as needed.
• Transport supplies, equipment, and materials around camp.
• Maintain inventory of supplies and notify supervisors when items need restocking or replacement.

• High school diploma or equivalent; prior experience in customer service, facility maintenance, or camp operations preferred.
• Strong interpersonal and communication skills; friendly and helpful demeanor.
• Ability to work independently and as part of a team in a dynamic camp environment.
• Ability to perform work exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and 10 pounds of force constantly to move objects.
• Prolonged standing, some bending, stooping, walking long distances, hiking, climbing, and stretching
• Hand eye-coordination and manual dexterity to utilize camp equipment.
• Ability to work in a camp setting and work extended hours with daily exposure to sun, heat, and animals such as insects, snakes, bats, and horses, etc.
• Must have access to an automobile for travel within the jurisdiction, and proof of insurance and a safe driving record
• Must be a minimum of 25 years of age as of June 1.
• Knowledge and acceptance of beliefs and principles of the Girl Scout movement; willing to register as a member of Girl Scouts of the USA.

• Basic knowledge of hand tools and maintenance equipment.
• CPR/First Aid certification (or willingness to obtain).
• Previous experience working in a camp, school, recreational, or youth-serving environment.