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Job Details

Dispatch Ticket Clerk

  2025-12-12     PRIME Traffic Control     Ocala,FL  
Description:

Benefits:

  • 401(k)
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Paid time off
  • Vision insurance


JobTitle:
Ticket clerk

Location:
Ocala, FL – On-site

Job Type:
Full-Time
Compensation:$15-$18 per hour, depending on experience


We are hiring for our client, a fast-growing logistics and transportation company specializing in hauling services for construction, landscaping, or general freight. We are committed to delivering reliable and efficient services to our clients while maintaining a high standard of safety and professionalism.

Position Summary:

We are seeking an organized ticket clerk to support our dispatch team in their efforts to coordinate and schedule hauling operations. The ideal candidate will have strong communication skills, a customer service mindset, attention to detail, and the ability to thrive in a fast-paced environment. You will be responsible for entering/processing dispatch tickets to support the dispatch team as they dispatch drivers, managing routes, communicating with clients and field teams, and ensuring timely and efficient deliveries.


Responsibilities:

· Communicate effectively with team, drivers, customers, and internal teams via phone, text, and dispatch software

· Maintain accurate records and service documentation

· Handle service requests, emergencies, and driver issues promptly and professionally
· Collaborate with the dispatch team and customers



Qualifications:

· High school diploma or equivalent (required)

· Proficient with basic computer applications (e.g., Word, Excel, email)
· Excellent communication, problem-solving, and organizational skills

· Ability to multitask and remain calm under pressure

Schedule:

· Expected hours 40 per week (Monday through Friday, 7-4*)

*
hours subject to shift slightly based on needs of the dispatch team.


What We Ofer:

· Competitive pay ($15-18/hour)

· Health, dental, and vision insurance

· Paid time off and holidays

· Supportive team environment

· Opportunity for advancement within a growing company



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