Job Details
Senior Phlebotomist
2025-12-08 Cynet Systems Ocala,FL
Description:
Job Description:
- The Patient Services Representative II (PSR II) represents the face of the company to patients who come in as part of their health routine or for life-defining health decisions.
- The PSR II draws quality blood samples and prepares specimens for lab testing while following established practices and procedures.
- The PSR II creates an atmosphere of trust and confidence, explains procedures to patients, and performs blood draws in a skillful, safe, and accurate manner.
- The PSR II demonstrates leadership behaviors with a focus on process excellence, confidentiality, and accuracy of patient information.
- Successful applicants may be assigned to a doctor s office, a patient service center, or other locations as needed.
- Under the direction of the area supervisor, the PSR II performs daily activities accurately and on time.
- Maintains a safe and professional environment.
- Performs both forensic and clinical specimen collection and processing duties following established procedures.
- Verifies patient demographic information and confirms tube labeling in the patient s presence.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public.
- Ability to provide quality, error-free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills, including pediatric and geriatric collections.
- Flexible and available for weekends, holidays, on-call, and overtime as needed.
- Commitment to all policies and procedures, including dress code and safety guidelines.
- Ability to make decisions based on established procedures and exercise good judgment.
- Reliable transportation and valid driver s license when applicable.
- Ability to handle multiple priorities in a high-volume setting.
- Strong customer focus with clear and transparent communication skills.
- Ability to embrace change and maintain strong business knowledge.
- Ability to travel and cover multiple locations with minimal notice.
- 1 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
- 2 years of experience in a patient service center environment preferred.
- Customer service experience in a retail or service environment strongly preferred.
- Keyboard and data entry experience.
- Perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Perform forensic and clinical specimen collection and processing.
- Verify patient demographic information and labeling accuracy.
- Maintain required records and documentation.
- Promote a positive and professional image to all stakeholders.
- Ability to travel to various training locations as needed.
- Strong phlebotomy skills.
- Customer service and communication skills.
- Ability to work independently.
- Ability to manage multiple priorities.
- High school diploma or equivalent.
- Medical assistant or paramedic training preferred.
- Phlebotomy certification preferred and required in specific states.