Job Details

Job Summary
Entrance gate Attendant is responsible for managing the front entrance gates and serving as part of the Biosecurity Equine Health Compliance Team. The Attendant will also act as a greeter, ensuring smooth equine entry operations and informative guidance to guest across the property.
Primary Responsibilities:
Guest Experience & Service Standards Greeting guests with warmth, enthusiasm, and professionalism
* Providing information and directions to various events and locations on campus
* Review and verify equine health documents and certificates from both U.S. and international
* sources
* Operate Apple iPads for compliance and communication tasks
* Communicate effectively via telephone and portable handheld radio
* Maintain a welcoming and professional demeanor during both slow and busy periods
* Maintain established biosecurity protocols and ensure compliance with equine health standards
Additional Requirements
* Must be comfortable working outdoors in various weather conditions
* Familiarity with equine documentation and health certificates
* Maintain discretion when handling guest personal documentation/information
* Ability to work independently and adapt to varying levels of activity
* Strong interpersonal and communication skills
* Comfortable standing for extended periods
* Proficient in using Apple iPads
* Assertive, reliable, and a collaborative team player
* Availability to workday, evening, weekends, holidays and assist with short notice callout
Qualifications, Education, Experience, Skills, and Abilities:
* Hospitality experience preferred
* Valid driver's license and clean driving record required
* Strong interpersonal and communication skill
The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities