Job Details

Greet and provide excellent customer service to all clients/visitors Answer phones, route calls appropriately, provide information, schedule/change/cancel appointments Review financial data to ensure client is up to date prior to any services; complete Registration/ Updates as required Confirm all necessary documentation, pre-authorizations, referrals, insurance information and lab work are ready prior to the patient arriving for an appointment. Confirm appointments Offer referrals to clients who are not eligible or in need of service prior to our schedules allowing for an appointment Check in clients for their appointments and prepare necessary encounter form and other documents needed Provide appointment reminders and school notes as needed upon check-out DENTAL CLERICAL & OTHER DUTIES: Usage of various computer programs including but not limited to: HMS, Eaglesoft electronic dental system, Change HealthCare, insurance portals, Microsoft Office Input services in HMS ensuring they mat...Clerk, Health, Retail, Benefits, Dental