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Service Specialist 1 FT - Grand Traverse

  2025-08-23     Campus USA Credit Union     The Villages,FL  
Description:

Job DetailsJob LocationGrand Traverse - The Villages, FLPosition TypeFull TimeSalary Range$34200.00 - $41000.00 SalaryJob CategoryBankingDescriptionHours for this position:Monday-Friday: 8:45 AM - 5:15 PM; some Fridays 9:45 AM - 6:15 PM (when needed)Saturdays: 1-2 a month 8:45 AM - 12:15 PMRoleImmediately greets and assists members or potential members upon arrival by processing financial transactions, setting up new accounts, and educating members on CAMPUS' products and services. This is a sales and service position that strives to establish relationships with members so that CAMPUS will be their primary financial institution.Essential Functions & ResponsibilitiesExemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentialityReceives and processes member financial transactions, including deposits, withdrawals, loan payments, and member-requested transfersAssists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolveIdentifies cross-sell opportunities and cross-sells services to membersQualificationsEducationHigh School Diploma or GEDExperience0 - 1 year of general experienceOther SkillsAttention to DetailCash ReconciliationCollaboration and TeamworkCommunicationConfidentiality and DiscretionCross-SellingExcellent Member ServiceMicrosoft Office ProductsNew Account OpeningsProduct KnowledgeProblem SolvingTime Management and OrganizationFull-Time Employee Benefits PackageFull-time employees are eligible for traditional benefits such as Health Insurance (medical, vision, dental), Life Insurance, Paid Time Off, Paid Holidays, Defined Benefit Pension plan, 401(k) with up to a 5% company match, and Short & Long Term Disability Insurance. CAMPUS USA also offers other benefits such as Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!EOE/AA including Veterans and Disabled


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