Job Details

Job Title: Patient Services Coordinator (Friday, Saturday, Monday)
Location: Ocala, FL

Overview: Looking for a better career opportunity? Join our team! Radiology Associates of Ocala is seeking a PRN/Part Time - Patient Services Coordinator to provide quality customer service in a busy outpatient imaging center. As a Patient Services Coordinator, you will play a key role in ensuring a seamless patient experience by collecting and entering accurate demographic and insurance information into our system.

Key Responsibilities:

• Collect copays, deductibles, and outstanding payments from patients.
• Cross-reference scheduled appointments with radiology orders to ensure the correct exam is performed.
• Answer a multi-line phone system in a courteous and friendly manner, routing incoming calls to the appropriate person or department.
• Validate insurance information and ensure pre-authorization documentation and authorization numbers are obtained and entered accurately.
• Provide exceptional customer service to patients by addressing their needs and questions in a professional and friendly manner.

Why Choose Radiology Associates of Ocala? Radiology Associates of Ocala is committed to providing our patients with the highest quality imaging services using state-of-the-art technology in a caring, comfortable, and professional setting. We understand that our employees are key to creating an exceptional patient experience, and we foster a supportive and inclusive work environment where all contributions are valued.

Qualifications:

• A minimum of one-year related medical office experience.
• Knowledge of medical terminology is desirable.
• Strong computer skills and customer service abilities are a must.
• Understanding of Medicare, Medicaid, private insurance, HMOs, and PPOs is a plus.

Additional Information:

• We are an equal opportunity employer and comply with all federal, state, and local anti-discrimination laws, regulations, and ordinances.
• We are a Drug-Free and Tobacco-Free Workplace: All candidates, after accepting an offer of employment, undergo a drug screening and background check.
• This organization participates in E-Verify.