Job Details

Carrier Relations Clerk is responsible for providing customer service support for our Sales and Operation teams, as well as our internal and external business partners. The ideal candidate will have strong problem-solving skills, strong multi-tasking abilities, a friendly, positive demeanor, and the ability to build relationships and communicate clearly. Carrier Relations Clerk responsibilities and essential job functions include, but are not limited to the following: Responsible for ensuring that our freight is moving with Carriers that have been properly vetted in compliance with all our required standards Updating our TMS system (McLeod) so that only active, verified and compliant carriers are available to the CPE and Operations teams Daily follow up with Carriers on compliance related issues when alerted via the Highway software Working with Carriers and our Operations team to ensure all High Value loads and Elevated Risk loads verifications take place during the course of the ship...Relations, Clerk, Operations, Customer Service, Relationship, Business Services