Job Details

The General Store Manage will be responsible for overseeing daily store operations, ensuring a high level of customer satisfaction, and leading the team to meet sales and profitability goals. This role requires a proactive, hands-on leader who can maintain a clean, organized, and compliant store environment while supporting a high-performing team.

Primary Responsibilities:

• Lead and supervise store staff to ensure exceptional customer service at all times
• Oversee inventory management including ordering, stocking, labeling, and seasonal displays
• Manage cash handling procedures and ensure adherence to all local, state, and federal regulations
• Develop and implement strategies to achieve sales and profit objectives
• Maintain accurate compliance records, reports, and logs in line with company and regulatory requirements
• Train, coach, and support team members in food service and retail operations
• Uphold cleanliness and safety standards throughout the store
• Monitor equipment, perform inspections, and coordinate necessary repairs with maintenance
• Serve as a hands-on leader, actively assisting customers and supporting daily store functions

This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.

• Associate may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
• Position may require lifting up to 50 lbs. occasionally.

Qualifications, Education, Experience, Skills, and Abilities:

• Serve as a hands-on leader, actively assisting customers and supporting daily store functions
• Great customer service skills required.
• Ability to follow written and oral instructions.
• Microsoft experience (excel and outlook)
• 2 years of leadership experience.
• Previous experience with cash handling procedures.
• Must be available to work evening and weekend hours and have open and flexible availability.

The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.